TERMS AND CONDITIONS
Thank you for booking with Daizy Design. We can't wait to add some colour and sparkle to your upcoming event.
If you have not yet made your booking please get in touch and let us know the details of your event on our contact page.
By confirming your booking you acknowledge you have read understood and agreed to the terms and conditions below. Please let us know as soon as possible.
After you have made the initial enquiry we can hold the date for you for 48 hours. Please then let us know if you would like to proceed with your booking or let us know if you have changed your mind so we can pass your requested time slot on to the next enquiry.
Your booking will be confirmed through email and you will be given a booking number and payment details.
A non-refundable $40.00 deposit or 20% of the booked price is required to secure your booking. The remaining balance can be paid directly into our bank account prior to the event on cash to the artist on the day. For some events we can allow 30 days for payment.
Please let us know if you require an invoice and who you would like that made out to.
Credit card payments can be arranged, however there will be an additional credit card fee added to the invoice.
(Please note we are not GST registered.)
Payment Details:
Account Name: Christy Lewis
Account Number: 03 1399 0102125 000
Reference: [NameEventDate]
Cancellation Policy:
The non refundable deposit will cover any cancellations made with more than 7 days notice. If the deposit has not been paid you will be required to pay a $40.00 cancellation fee.
For last minute cancellations with less than 7 days notice, full payment will be required. However 50% of the payment can be used as a deposit towards a future booking (within 12 months of the original event date).
Please let us know asap if any details need to be changed, or the event needs to be postponed. We will always try our best to accomodate any changes, although extending time or changing location may become difficult on busier weekends.
A final confirmation email will be sent out in the week prior to the event.
Also please let us know if there is a particular theme for your party or event, we often try to dress to match the theme (eg, wearing rainbow skirts or even dinosaur skirts). We can also offer customised designs upon request for larger events.
At Birthday Parties we have a standard board that the children can choose from with all of our most popular designs.
Our skilled and experiences artists can create almost anything, even if it is not on our board we have probably got a design for it!
On the Day of the Event
We always aim to arrive at least 30 minutes prior to the start time for larger events, or 15 minutes early for a Birthday Party or smaller events to allow time to set up. There are occasions that we may be running late due to other circumstances beyond our control, but we will always make sure we are ready to go on time. If necessary we will work slightly longer to make sure we cover the time we agreed on.
Please let us know if there is restricted parking so we can make alternative arrangements.
Ideally we require a car park close by as we have a reasonable amount of equipment to carry. We often have back to back bookings so having quick access to the location helps us stay on schedule.
Any parking fees are the responsibility of the client and will be added to the invoice.
We will usually be able to provide our own table and chairs, however some events we may request a table be provided.
Please let us know if you would prefer to provide your own table.
We require an open space to set up, preferably no smaller than 2m x 2m. Face painting and Balloon Twisting often attracts a small crowd of people so an adequate space for waiting would also be helpful. In front of a door way or walk way is often not ideal.
While we have created these designs so many times we could probably 'paint with our eyes closed' it is always helpful to be placed in an area with a reasonable amount of light. Also please don't set us up right in front of a loud speaker or noisy equipment, we love to be able to communicate, and hear peoples requests.
If painting outside, we require adequate shade, and shelter from the wind as much as possible.
We are happy to paint anyone attending the event, as long as they do not appear to have a skin infection or otherwise unwell.
We will not paint anyone who does not want to be painted. If a small child gets upset we will try our best to ease them into it, or paint something simple on their hands, but if that does not work we will not force them to be painted. You may also choose to limit the face painting to a certain age.
We recommend balloon twisting for children over 3 as small balloon parts can become a choking hazard when put in the mouth or popped.
We are not magicians; so please be aware of the time it takes to paint each face or make each balloon. When making the booking we would have discussed the amount of designs/children/face paints we can do each hour. For a solo painter this is normally between 12 faces per hour (for normal designs) and 20+ (for simple designs). Examples of these can be found on here. Please be aware that any intricate or very detailed designs take significantly longer.
If there are more faces than originally quoted for we will do our best to paint them all by only offering the quickest designs or we can discuss with the host if we are available to stay longer. Additional time is charged at $30.00 per 15 minutes.
Please be aware that we sometimes we cannot go over the agreed time. This is due to other appointments on that day. Depending on how busy we are we will shut the line down 15 minutes prior to our finishing time in order to complete the remaining faces in the allocated time. Because of this we encourage people to get their faces painted from the start of our booked time. If everybody waits to line up in the final hour there is a chance we may not be able to complete every face. You may wish to allow for this in your event planning. Also be aware of booking another entertainer or other activities during our time of face painting. If every child is off watching a show this will limit our time we have to paint all the children.
Any other questions or special requests feel free to ask by emailing us at christy@daizydesign.com or phoning us on 027 758 2376.
Any issues on the day of the event you can contact the artist (number will be provided in the conformation email),
Christy, 027 758 2376 or Mark, 022 126 7781.
For information on our Health and Safety Procedures check out the following link - Health and Safety
