TERMS AND CONDITIONS
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Please click here to check out our COVID - 19 Safe Practice Guidelines
To make a booking please enter your details on the contact page.
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By confirming your booking you acknowledge you agree to the terms and conditions on this page. If you have any issues with the terms and conditions please let us know as soon as possible.
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After you have made the initial enquiry we can hold the date for you for 48 hours before we need to confirm your booking. If you have changed your mind please let us know so we can pass on the date requested to another booking.
Your booking will be confirmed through email and you will be given a booking number. If any details of the event change once you have booked we will try our best to accomodate your needs, however it may be difficult to adjust the time and location on busy weekends. A final conformation will be sent out the week before the date of the event.
Payment of the party can be paid directly into the Daizy Design Account Number. If you would like to pay cash on the day we require a $40.00 deposit into the account number below, which needs to be paid 7 days prior to the event, and the remaining balance can be paid by cash to the artist on arrival. Account Number: 03 1399 0102125 000, Reference: NameDate If the payment has not been made, the artist has the right to refuse service. An invoice can be sent out with all the payment details upon request.
Credit card payments can be accepted upon request however there will be an additional credit card fee added to the invoice.
Please not we are not GST Registered so there is no additional GST.
A non-refundable booking fee of $40.00 or a deposit of 20% may be required to secure your booking.
Bookings that have not paid a deposit will still be charged a cancellation fee if the event is cancelled.
If the booking is cancelled after it has been confirmed there is a $40.00 cancellation fee.
If you change the date of the event and (on the rare occasions) we are unable to provide an artist for the new date a $40.00 cancellation fee will be charged.
If a cancellations is made with more than 30 days notice, the deposit, less a $40.00 cancellation fee, can be refunded.
For events cancelled with less than 7 days notice, full payment will be required, with 50% of the payment transferable to a future booking.
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On the Day of the Event
We will try and arrive at least 30 minutes prior to the start time for larger events, or 15 minutes early for a Birthday Party or smaller events to allow time to set up. There are occasions that we may be running late due to other circumstances beyond our control, but we will always make sure we are ready to go on time. If necessary we will work slightly longer to make sure we cover the time we agreed on.
Please let us know if there is restricted parking so we can make alternative arrangements.
Ideally we require a car park close by as we have a reasonable amount of gear to carry. We often have back to back bookings so having quick access to the location helps us stay on schedule.
Any parking fees are the responsibility of the client and will be added to the invoice.
We will usually be able to provide our own table and chairs, however some events we may request a table be provided.
Please let us know if you would prefer to provide your own table.
We require an open space to set up, preferably no smaller than 2m x 2m. Face painting often attracts a small crowd of people so an adequate space for waiting would also be helpful. In front of a door way or walk way is often not ideal.
We also require adequate lighting, a well light room or near a large window would be ideal.
If painting outside, we require adequate shade, and shelter from the wind as much as possible.
We are happy to paint anyone attending the event, as long as they do not appear to have a skin infection or otherwise unwell. We will not paint any body whom does not want to be painted. If a small child gets upset we will try our best to ease them into it, or paint something simple on their hands, but if that does not work we will not force them to be painted. You may also choose to limit the face painting to a certain age.
We are not magicians; so please be aware of the time it takes to paint each face. When making the booking we would have discussed the amount of faces that can be painted each hour. For a solo painter this is normally between 12 faces per hour (for normal designs) and 20 (for simple designs). Examples of these can be found on here. Please be aware that any intricate or very detailed designs take significantly longer. If there are more faces than originally quoted for we will do our best to paint them all by only offering the quickest designs.
Please be aware that we often cannot go over the agreed time. This is due to other appointments on that day. Depending on how busy we are we will shut the line down 15 minutes prior to our finishing time in order to complete the remaining faces in the allocated time. Because of this we encourage people to get their faces painted from the start of our booked time. If everybody waits to line up in the final hour there is a chance we may not be able to complete every face. You may wish to allow for this in your event planning. Also be aware of booking another entertainer during our time of face painting. If every child is off watching a show this will limit our time we have to paint all the children.
If more guests arrive than expected and need more time we can discuss with you whether we are available to stay longer. There will be a fee of $50.00 per painter for every additional 30 minutes.
Any other questions or special requests feel free to ask by emailing us at christy@daizydesign.com or phoning us on 027 758 2376.
Any issues on the day of the event you can contact the artist (number will be provided in the conformation email),
Christy, 027 758 2376 or Mark, 022 126 7781.
For information on our Health and Safety Procedures check out the following link - Health and Safety
